Because of the time involved with cancelling an account, all cancellations must done by calling our support line at 800-269-4085. Cancellation notices must be received seven days prior to the monthly charge. After receiving a proper cancellation notice Box Support will set up a time to remove all membership tools and software. Cancellations will only be in effect when our membership services have been removed.
According to our refund policy, refunds will be only be issued if we have not started our services. If there are one or more issues that have been resolved, the fees for the services will not be refundable. To help service your computer, we must be notified of any unresolved issues within seven days by one of the following methods: 1) submitting a support ticket to http://support.boxsupport.com/ 2) sending an email to firstname.lastname@example.org or 3) by calling our toll-free support line at 800-269-4085.
Because of the time involved with cancelling an account, all cancellations must done by calling our support line at 800-269-4085.